Privacy Policy

III. Privacy Statement and Notice

This privacy statement and notice describes how we, ПСБИЛД ЕООД, will collect and use your personal data.

Personal data:
Under the GDPR, personal data is defined as: “any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

1. Who are we?

ПСБИЛД ЕООД is a company registered under the Commerce Act of the Republic of Bulgaria with UIC (ЕИК) BG203464132, address ул. Лястовица № 13, e-mail address [email protected], telephone (+359) 888 852 000, which, through its Website, offers computers, computer components, peripherals, accessories and other types of hardware products.

 2. Why does ПСБИЛД ЕООД need to collect and store personal data?

In order to provide you with the opportunity to purchase a product from our Website, we need to collect personal data so that we can create your account on the website, carry out correspondence with you and provide you with the other services available on the Website. In any case, we are committed to ensuring that the information we collect and use is appropriate for this purpose and does not constitute an intrusion into your private life.

In order to approach you for direct marketing purposes, ПСБИЛД ЕООД will contact you to request your prior consent.

3. Your personal data that we would like to process is:

On our website: https://www.pcbuild.bg/, we use “cookies”, which are small files downloaded to your computer in order to improve your experience as a user of the site. You can find out more on our dedicated page with our "cookies" policy.

4. The personal data we collect will be used for the following purposes:

•  When purchasing computers, computer components, peripherals, accessories and other types of hardware products and goods that we provide through our Website 
• Responding to enquiries and feedback submitted via the contact form on our Website 

• Providing support services for products purchased from our Website 

5. Our legal basis for processing the personal data:

• Performance of a contractual obligation or taking steps at your initiative with a view to entering into a contract.
• Your consent.
• In certain cases, this may be our legitimate interest.

6. All legitimate interests pursued/protected by us or by third parties are the following:

• Communicating with users. 
• Improving the capabilities of the Website.

7. Processing on the basis of consent

In cases where the processing of your personal data is not necessary for the performance of a contract, for a legal provision, for the legitimate interest of the controller or of a third party, or on any other basis, ПСБИЛД ЕООД will process your personal data only on the basis of your consent. By giving your consent, you authorise us to process your personal data for specifically defined purposes.

You may withdraw your consent at any time by sending an e-mail to the Data Protection Officer.

8. Disclosure to third parties

8.1 Your personal data may be disclosed to the following third parties:

9. Retention period

ПСБИЛД ЕООД will store your personal data as follows:

10. Your rights as a data subject

At any time while we hold or process your personal data, you, the data subject, have the following rights:

• Right of access - you have the right to request a copy of the data about you that we hold;
• Right to rectification - you have the right to correct inaccurate or incomplete data about you that we hold.
• Right to be forgotten - in certain circumstances you may request that the data we hold about you be erased from our records.
• Right to restriction of processing - where certain conditions apply, you have the right to restrict the processing of the data.
• Right to portability - you have the right to have the data we hold about you transferred to another party.
• Right to object - you have the right to object to certain types of processing of your data, such as direct marketing.
• Right to object to automated processing, including profiling – you also have all the rights that arise for you in the event that you are subject to the legal consequences of automated processing or profiling.
• Right to judicial remedy: in the event that ПСБИЛД ЕООД refuses your request under our access rights, we will state the reason for this. You have the right to lodge a complaint, as set out in point 6 below.

11. Complaints

In the event that you wish to complain about the processing of your personal data by ПСБИЛД ЕООД or to lodge a complaint about how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority, as well as with the Data Protection Officer of ПСБИЛД ЕООД.

The details for each of these contacts are:

12. Additional information

Under what circumstances will ПСБИЛД ЕООД  be able to contact me?
Our aim is not to be intrusive, and we take the necessary steps not to ask inappropriate or unnecessary questions. Moreover, the information you provide will be subject to strict measures and procedures to minimise the risk of unauthorised access to or disclosure of the data.

Can I find out what personal data of mine is held by ПСБИЛД ЕООД?
At your request, ПСБИЛД ЕООД can confirm what information we hold about you and how it is processed. If ПСБИЛД ЕООД holds your personal data, you may request the following information:

• The identity and contact details of the person or organisation that has determined how and why your data is to be processed. In some cases, this will be their representative in the EU.
• Contact details of the Data Protection  Officer, if there is one.
• The purpose and the legal basis for the processing of your data.
• Information about the legitimate interests of ПСБИЛД ЕООД or of a third party, if the processing is carried out on such a basis.
• The categories of personal data collected, stored and processed.
• The recipient(s) or categories of recipients to whom the data has been / will be disclosed.
• Information about how we ensure that, if we intend to transfer your personal data to persons in a third country or to an international organisation, it is transferred and stored securely. The EU has approved the sending of personal data to certain countries because they meet a minimum standard of data protection. In all other cases, we will ensure that specific measures are in place to guarantee the security of your information.
• How long the data will be stored.
• Details of your right to rectify, erase, restrict or object to such processing.
• Information about your right to withdraw your consent at any time.
• How to lodge a complaint with the supervisory authority.
• Whether the provision of personal data is a statutory or contractual requirement or a condition for entering into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
• The source of the personal data, if it was not collected directly from you.
• Full information about automated decision-making processes, such as profiling, and any meaningful information about the logic behind such decision-making, as well as the significance and the envisaged consequences of such data processing.

What identity documents will I need to provide in order to obtain access to information about my personal data?

In cases where you are unable to contact us using the contact details you have provided (e-mail or telephone), ПСБИЛД ЕООД accepts the following identity documents when you request information about your personal data: identity card, driving licence.