Delivery information
Delivery Terms
We deliver in Bulgaria and across Europe through reliable courier partners. Fast processing, secure delivery.
1 day
Order processing
1–5 days
Delivery in Bulgaria
27 countries
Delivery across the EU
Our courier partners
Speedy and Econt for deliveries in Bulgaria · DPD for deliveries throughout Europe
Shipping costs
4 €
With Speedi — orders under 102.21 €
6 €
With Speedi — orders over 102.21 €
By tariff
With Econt - the price is calculated at the time of order based on weight, dimensions, and destination and is displayed before confirmation.
Cash on delivery fee: При плащане с наложен платеж се начислява такса върху стойността на поръчката — 0,8% при доставка със Спиди и 1,59% при доставка с Еконт (пощенски паричен превод), показана при завършване на поръчката.
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Important: Before sending the order, the merchant has the right to contact the user at the provided phone number to clarify the details of the order and/or delivery.
Delivery times
1 day
order processing
1–5 days
warehouse in Bulgaria
5–10 days
warehouse outside Bulgaria
In case of emergency circumstances, the merchant reserves the right to extend the delivery time, while promptly informing the consumer.
Delivery Conditions
- Ordered goods are delivered against a signature.
- Larger shipments, when using a courier service, are delivered to the entrance of the building.
- The user is obliged to inspect the goods upon receipt and to immediately inform of any discrepancies, shortages, or damages found. If no report is made, it is assumed that the delivery is accepted without objections.
Responsibility: The merchant is not responsible for non-fulfillment of the order in case of incorrect, incomplete, or inaccurate personal data provided, or a fictitious/inaccurate address or phone number.
Delivery partner in Europe
International courier DPD to 27 countries in the EU
Delivery in Europe
Countries we deliver to
Austria
Germany
Belgium
Italy
Netherlands
France
Denmark
Luxembourg
Spain
Estonia
Latvia
Lithuania
Portugal
Finland
Sweden
Greece
Romania
Cyprus
Hungary
Croatia
Slovenia
Czech Republic
Slovakia
Poland
Ireland
3–10 days
warehouse in Bulgaria
7–20 days
warehouse outside Bulgaria
100%
prepayment
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All import fees are the responsibility of the consumer. In case of refusal to pay the import fees or to accept the shipment, the consumer is not entitled to a refund of the paid amount.
The merchant reserves the right to change the available delivery methods, payment methods and/or their terms at any time by publishing the current information on the website without prior notice.
